Your Customers Are Your Best Content. Let Them Film It.
A QR code at your tables, chairs or counter. Customers film a quick 15-second video on their phone, get a reward for their next visit, and you get real videos from real people for your Reels, TikToks and posts. No app. No account. No filming it yourself.
Built by Dan Thompson, Wolfe Media Group. Live now at Basil & Bourbon.
You know video works. You just don't have time to make it.
You're running a business. Between the staff, the customers and everything else on your plate, nobody has time to stop and film content every week.
So the posting slows down. Or it's the same photo and the same promo graphic over and over.
Meanwhile, your happiest customers are right there. They're already holding their phones. They just need an easy way to share what they thought, and a reason to do it.
How it works
Scan
Put a small QR card where your customers are: on the table, at the bar, at the salon chair, by the front desk or at the register. They scan it with their phone camera, and a page opens with your business name, your colors and a question that fits your business. No app to download, no account to make.
Film
They record a short clip, up to 15 seconds. They can watch it back and retake it before they send it.
Agree and get a reward
They tick a box agreeing that you can share the video, and they get a code for their next visit. You pick the reward: a free dessert, a free add-on service, a smoothie, a discount on their next purchase. Codes are single use and good for 30 days, and your staff redeem them from the dashboard.
Review and post
Every clip lands in your private dashboard. You keep the good ones and toss the rest. Download the raw videos yourself, or on the Content plan we turn the best ones into finished short-form videos for you. Either way, you post them on your own accounts.
Built for your business, not just restaurants
Every capture page is set up for the business using it: your name, your colors, your reward, and a question that fits what you do. A few examples:
"Tell us about your night. What did you order?"
"How's your night going? What brought you in?"
"Show us the new look. What did you get done today?"
"How was your workout? What keeps you coming back?"
"What did you pick up today?"
"What's the best part of tonight so far?"
The questions are always neutral. We never ask anyone to say something nice.
Everything you need. Nothing you don't.
- A capture page set up for your business. Your name, your colors, your question and your reward.
- QR cards ready to print. Two per page, ready for your tables, counter or front desk.
- A private dashboard. Watch every clip, mark it usable or reject it, and download the original.
- Reward tracking. Your staff look up a customer's code and redeem it in one click, so it can't be used twice.
- A metrics view. See scans, clips submitted, usable clips, codes given out and codes redeemed, with a date filter.
- A consent record for every clip. The exact wording the customer agreed to is saved with their video, along with the time they agreed.
- An easy removal process. Customers can ask to have their clip taken down at any time, and the video is deleted.
- A pause button. Slow day or something going on? Pause it and turn it back on later.
- On the Content plan: finished videos. We turn your best clips into 8 to 10 short-form videos a month for Instagram, Facebook and TikTok.
All of it is set up remotely. Wherever your business is, you just print the cards and put them out.
Real customers. No gaming the system.
This isn't a review gimmick, and it's built that way on purpose.
- It never asks for Google or Yelp reviews. There are no review links, star ratings or "review us" prompts anywhere. Google and Yelp don't allow rewards for reviews, and you don't want your business anywhere near that.
- Everyone who films gets the same reward, whatever they say. The question on screen is neutral.
- No drink rewards. The system won't accept alcohol as a reward. Food, a free add-on, merch or a discount all work.
- Adults only. Customers confirm their age, and the page asks them to keep kids out of the shot.
Try it yourself
Want to see exactly what your customers would see? Open the demo on your phone, or scan the code, and film a quick test clip. It's the same system a real business uses, with a demo reward instead of a real one. Demo clips are never shared and are deleted automatically after 7 days.
Live at Basil & Bourbon
I didn't build this as an idea on paper. It's running right now at Basil & Bourbon, a restaurant I own.
Guests scan the card on their table, film a quick clip about their night, and get a free dessert on their next visit. Every clip comes straight to the dashboard, and the best ones become content for our pages.
We just launched it, so I'll share real results here once the pilot has run long enough to have some. Book a demo and I'll walk you through it from the customer's side and the owner's side, and show you what it would look like for your business.
Simple, transparent pricing
Starter
$199/monthYour customers' raw videos, ready to download.
- Capture page set up with your name, colors, question and reward
- QR cards ready to print
- Private dashboard to review, keep or toss every clip
- Download the original videos anytime
- Reward codes and one-click redemption for your staff
- Metrics: scans, clips, codes and redemptions
- Hosting included
Content
$349/monthEverything in Starter, plus finished videos.
- Everything in Starter
- 8 to 10 edited short-form videos a month, made from your best clips
- Ready to post on Instagram, Facebook and TikTok
One-time setup: $99, waived for launch. We set up your custom page and send you print-ready QR cards.
You supply the reward you give your customers. Hosting is included in both plans.
Questions
Do customers have to download an app?
No. They scan the QR code with their phone camera and it opens in their browser. No app, no account, no sign-up.
How do you handle consent?
Before anyone can send a clip, they have to tick a box agreeing that your business and its marketing team can edit and share it, and confirm their age. The exact wording they agreed to is saved with their video, along with the time. If anyone wants their clip taken down later, they can email the removal address on the page, and the video gets deleted.
What does it cost?
Starter is $199 a month for the raw videos. Content is $349 a month and adds 8 to 10 edited videos a month. Setup is $99, waived for launch. Hosting is included. Your only other cost is the reward you give your customers.
How long does setup take?
About 48 hours. I set up your page with your name, colors, question and reward, and send you print-ready QR cards. It's all done remotely. Your staff need about five minutes of training: mention it once, never pressure anyone, and redeem codes in the dashboard.
Who posts the videos?
You do, on your own accounts. On Starter you download the raw clips and use them however you like. On Content we edit the best ones into finished short-form videos and send them over ready to post.
Does it only work for restaurants?
No. It started at a restaurant, but each page is set up for the business using it. Salons, gyms, bars, shops and venues all work. The one rule is that the reward can't be alcohol.
Is this for Google or Yelp reviews?
No. It's for social media content only. Google and Yelp don't allow rewards in exchange for reviews, so this never asks for one.
Ready to Let Your Customers Do the Filming?
Book a free 30-minute demo. I'll show you the customer side and the dashboard, and we'll figure out if it's a fit for your business. No pitch, no pressure.
Questions first? Email [email protected] or call 302-569-0322.